WCTractor
  • 28-Nov-2017 to 27-Jan-2018 (CST)
  • Brenham and Sealy, TX, USA
  • Base + Commission
  • Full Time

Medical, Dental, Vision and 401K


WCTractor, an industry leading Kubota and New Holland dealer, is currently seeking a Service Writer. This exciting role is a fast paced, high pressure, challenging position tasked with opening, reviewing and closing work orders, monitoring work in progress, while working closely with the Parts and Sales Departments.

Responsibilities:

  • Communicate with customers as needed for maintenance updates including changes to schedule or work
  • Complete repair orders, fuel analysis, and all paperwork involved in daily office procedures
  • Hold Vendors accountable for quality and adherence to schedule for outside work
  • Lead parts management process for location by timely receiving and process incoming orders as well as returning items to vendors
  • Ordering supplies, mailing, and scheduling
  • Accident reporting and administration
  • Prepares, issues, and sends out receipts, bills, policies, invoices, warranties, statements, and checks
  • Operates computer terminal to input and retrieve data
  • Opens and routes incoming mail, answers correspondence, and prepares outgoing mail
  • Greets and assists customers and visitors via phone, email, and face-to-face interaction
  • Other projects and tasks as assigned

Knowledge, Skills, Abilities and Experience

  • Education: High School Diploma or GED
  • Computer Skills: Basic Microsoft Word, Excel
  • Basic data entry/keyboarding skills
  • Ability to work in a team environment
  • Ability to lift items weighing upwards to 75 lbs.
  • Customer service skills, ability to work independently, and organizational skills required
WCTractor
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